All business products and consumer products purchased from HideMyAss!.All business products and consumer products purchased from CCleaner (including Defraggler, Recuva and Speccy).Then, click on the link below and follow the instructions on the linked page: To request a cancellation and refund for a subscription you purchased from us through our online retail stores, or to terminate a subscription because you object to an amendment to the EULA we have notified to you, please find the confirmation email or invoice we sent directly to you in connection with your purchase, because it will tell you which Avast company you will need to contact (which may not be the brand name on the Solution) and will contain certain other information you must provide us in order to request your cancellation and refund. Products Purchased from Us and Subscriptions You Terminate for Notified Amendments to the EULA. If you qualify for a cancellation and refund on your purchase, and you purchased the subscription directly from us through our online retail store or from Google Play, then please follow the instructions below: Requesting a Cancellation and Refund from Usīefore you start, please read all the restrictions and limitations described in this Cancellation and Refund Policy. If you do not cancel your trial, the subscription fee for your first year following the end of your trial and then each subsequent annual renewal fee are eligible for either:.After the expiration of the 30-day Money Back Guarantee, a pro-rated refund of the days left in your renewed subscription term.A full refund under our 30-day Money Back Guarantee, if requested within 30 days of being charged. After the expiration of the 30-day Money Back Guarantee, a pro-rated refund of the days left in your current subscription term.A full refund under our 30-day Money Back Guarantee, if requested within 30-days of the date of purchase.The purchase of an annual subscription is eligible for either:.You may cancel your subscription contract and request a refund under the following terms: Subscription term, beginning the month after you request the refund. After the expiration of the 30-day Money Back Guarantee, a pro-rated refund of the days left in your.A full refund under our 30-day Money Back Guarantee, if requested within 30-day of being charged.Then each subsequent annual renewal fee are eligible for either: If you do not cancel your trial, the subscription fee for your first year following the end of your trial and.Trial subscriptions (when a payment method is required to start a free trial): After the expiration of the 30-day Money Back Guarantee, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund.A full refund under our 30-day Money Back Guarantee, if requested within 30 days of being.Each annual renewal is eligible for either:.Under our 30-day Money Back Guarantee, the purchase of an annual subscription is eligible for a refund, if requested within 30-days of the date of purchase.You may cancel your subscription contract and request a refund under the following terms:Īnnual subscriptions (one-year term or more): Only for consumers resident in Germany, the Netherlands, and the UK. We also allow you to cancel your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “ EULA”), and you object to such amendment within 30 days of the date of such notice. If your purchase qualifies, and you follow all the instructions in this Cancellation and Refund Policy within 30 days of the date of purchase, we will terminate your subscription and refund 100% of the price you paid for the then-current subscription term. We offer a 30-day money-back guarantee on subscriptions for certain Avast, AVG, CCleaner (including Defraggler, Recuva and Speccy) and HideMyAss! Solutions that end-users purchase directly from us through our online retail stores or through Google Play. Cancellation and Refund Policy for Avast, AVG, CCleaner and HMA! Solutions (Version 1.5)
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